Terms and Conditions

Last updated: 10 January 2026

These Terms and Conditions ("Terms") govern the provision of corporate leadership programs, executive coaching, workshops, mentoring services, and related resources ("Services") by LYKOS MENTORING PTY LTD (ABN 91648322123, "we", "us", "our") to you ("Client", "you").

By engaging our Services, booking a program, making a payment, or accessing any materials, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or organisation, you warrant that you have authority to bind that entity.

1. Services

We provide customised corporate leadership development Services, including but not limited to:

  • One-on-one executive coaching sessions

  • Group workshops and team development programs

  • Leadership mentoring packages

  • Related resources (e.g., guides, assessments, follow-up materials)

Services may be delivered in-person (primarily in the Illawarra/NSW region), virtually (via video conferencing), or in a hybrid format, as agreed in writing or via booking confirmation.

We will use reasonable skill and care in providing the Services, but outcomes depend on your active participation, implementation, and external factors. We do not guarantee specific business results (e.g., revenue growth or promotion).

2. Booking, Payment, and Fees

  • Quotes and proposals are valid for 30 days unless stated otherwise.

  • A deposit or full payment is required before Services commence (as specified in the proposal or invoice).

  • Payments are due within the timeframe stated on the invoice (14 days).

  • We accept: bank transfer, credit cards, and debit cards.

  • All fees are in AUD and exclusive of GST unless stated otherwise. GST will be added where applicable.

  • Late payments may incur interest at 1.5% per month (or the maximum allowed by law).

  • Cancellations/rescheduling: 48 hours' notice required for sessions; full fee for no-shows or late cancellations; pro-rata refunds for program cancellations at our discretion.

3. Client Obligations

You agree to:

  • Provide accurate information and timely access to necessary personnel/data.

  • Participate actively and in good faith.

  • Ensure participants (if group programs) comply with these Terms.

  • Not record, reproduce, or share session content without our prior written consent.

4. Intellectual Property

All materials, frameworks, tools, assessments, guides, and content provided ("Materials") remain our exclusive property or are licensed to us. You are granted a limited, non-exclusive, non-transferable licence to use the Materials solely for internal business purposes during the engagement and for the agreed duration. You must not:

  • Copy, modify, distribute, or create derivative works from the Materials.

  • Use our trademarks, logos, or branding without permission.

We respect third-party IP and expect the same from you.

5. Confidentiality

Both parties agree to keep confidential any non-public information disclosed during the engagement ("Confidential Information"), except as required by law or with prior written consent. This obligation survives termination.

6. Limitation of Liability and Disclaimers

To the maximum extent permitted by law:

  • We exclude all warranties, representations, and conditions not expressly stated.

  • Our total liability (whether in contract, tort, or otherwise) is limited to the fees paid for the specific Services giving rise to the claim.

  • We are not liable for indirect, consequential, special, or punitive losses (including lost profits, business interruption, or opportunity costs).

Nothing in these Terms excludes, restricts, or modifies rights under the Australian Consumer Law that cannot be lawfully excluded. Consumer guarantees apply where Services are acquired by an individual for personal, domestic, or household use (or where the price is under the ACL threshold for business supplies). For qualifying consumers, our Services come with guarantees that cannot be excluded, including that they will be provided with due care and skill and be reasonably fit for purpose.

7. Duration and Completion

The duration of the Services will be as specified in the applicable proposal, booking confirmation, invoice, or separate agreement between us (the "Agreed Period").

Where no specific Agreed Period is stated (or where the Agreed Period cannot be reasonably determined from our communications), the Services will be supplied within a reasonable time in accordance with section 62 of the Australian Consumer Law.

To provide certainty for both parties, unless otherwise expressly agreed in writing for a particular engagement, we will use reasonable endeavours to complete the Services within a maximum of 14 days from the date of your initial booking confirmation or first payment (whichever occurs first) ("Maximum Completion Period").

If, due to circumstances beyond our reasonable control (including but not limited to your failure to provide required information, availability, or participation, or force majeure events), the Services are not fully completed by the end of the Maximum Completion Period, you may:

  • request in writing that we complete the remaining Services within a further reasonable period (which we will endeavour to accommodate); or

  • cancel the unperformed portion of the Services and request a refund for the unused/prepaid portion (calculated on a pro-rata basis for the undelivered Services, less any non-refundable deposits or costs already incurred in good faith).

8. Termination

We may terminate or suspend Services immediately if you breach these Terms, fail to pay, or engage in conduct that harms our reputation. You may terminate with [e.g., 14 days'] written notice; fees for completed work remain payable, and no refund for prepaid unused portions unless agreed.

9. Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., natural disasters, pandemics, government restrictions, cyber-attacks).

10. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our Services after changes constitutes acceptance.

12. Contact

For questions about these Terms, contact us at: LYKOS MENTORING PTY LTD Horsley, NSW 2530 ABN 91 648 322 123 Email: mike@lykosmentoring.com Phone: 0468147332

See our Privacy Policy for how we handle personal information.

By engaging our Services, you confirm you have read, understood, and agree to these Terms.